For retailers the future is clear

2015 Microsoft Dynamics Industry Winner_BWhiteInvesting in the right ERP is fundamental to meeting today’s consumer demand and the omni-channel retail reality.

The good news is that the functionality needed and what consumers are demanding is here today, delivered by Microsoft Dynamics and implemented by the Retail Specialists at Eclipse.

FREE White Paper


The New World of Assortment Planning:

Driving Growth & Expansion with Intelligent Decision-Making

Creating relevant, compelling shopping experiences continues to be the key objective for retailers, but many organisations are burdened by disconnected systems hindering their ability to respond quickly to changing consumer demands. This white paper uncovers the new realities of assortment planning and illustrates how embracing the right technology can reduce complexity and enable smarter decision-making through intelligent insight – helping retailers create a unified customer experience to drive future growth.


Mobile POS

Join our CTO, Chief Strategist – Retail Industry and Cloud Solutions, Ivan Cole as he demonstrates Microsoft Dynamics AX 2012-R3 CU8 Retail Modern POS using an HP ElitePad MX10 with a sleeve that incorporates a bar code scanner and credit card reader.

Watch the Demo

Retail BI

Meet Matthew Lingard, our SVP of BI/Analytics, as he discusses how new technology is changing the way retailers engage with consumers and how they can use data analytics more effectively to create the personalised experience that shoppers expect.

Watch the Video

CRM + Social

In the new age of ‘armchair competitive shopping’, by the time they walk into a store, customers are highly likely to have extensively researched their product. How will you delight the shopper who is finally ready to buy?

FREE WHITE PAPER - CRM Delights the Armchair Shopper

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Highly relevant, personalised experiences are the new norm in today’s connected retail world. Find out how you can make the move to become a customer-centric retailer, delivering integrated experience across all your retail channels.

FREE WHITE PAPER - Evolving from Segmentation to Personalisation

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In the new world of retail, sustainability and transparency trump product price. Consumers want to buy from retailers that ‘do good’ in their communities and have sustainable business practices. Find out about retail sustainability in the omni-channel world.

FREE WHITE PAPER - Transparency is the New Retail Green

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Retail Cloud

Retailers are looking to save on IT costs by managing their business systems in the cloud. Moving to the cloud and a subscription-based approach can offer significant benefits, but there are also potential hidden costs and risks to be mitigated.

FREE WHITE PAPER -How to Mitigate the Risks and Leverage the Power of a Subscription-Based Economy

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Redefining retail with Windows 10 IoT

Today’s consumer expects more from their retail experience than a simple transaction. Now, the experience needs to be personally relevant, truly outstanding regarding customer service, and highly differentiated from the competition. “Point of sale” is transitioning to “point of service”—a place where retailers engage customers in building relationships and loyalty whether it takes place with clicks or within bricks. Personalized recommendations, inventory monitoring, trend tracking, and comparison shopping all can be brought to the physical storefront with IoT and the power of smart, connected devices.


Eclipse customer story

DAVIDsTEA leveraged a combination of legacy systems and in-house tools to manage its retail processes. But after several years of growth, a disconnect between its retail management and financial application began to take a toll on the business.

read the case study

The modern store

Microsoft Dynamics ERP helps retailers increase their speed of business through flexible and agile deployments as well as provide customers with a seamless shopping experience across all channels and touchpoints. Eclipse is meeting the needs of tomorrow’s retailers today.